Hospitality Supervision Training – Refresher

This course provides a detailed overview of the essential skills and knowledge required for effective hotel supervision. Participants will learn the key responsibilities of a hotel supervisor, including leadership, operational management, and quality service delivery. The course emphasizes the importance of effective communication, problem-solving, and financial management in ensuring the smooth operation of hotel departments.

Key topics include leadership development, operational management, communication techniques, and HR management. Participants will also gain practical experience through role-playing scenarios and case studies, allowing them to apply their knowledge in real- world situations.

By the end of the course, participants will have the skills and knowledge required to supervise hotel operations effectively, ensuring a high level of guest satisfaction and operational efficiency.