Hotel Housekeeping Operations – Intensive

This course provides a detailed overview of hotel housekeeping operations, focusing on the critical role the housekeeping department plays in ensuring a clean, safe, and comfortable environment for guests. Participants will learn the end-to-end processes involved in managing housekeeping tasks, from room cleaning and public area maintenance to laundry operations and inventory management. The course emphasizes the importance of excellent customer service, e􏰀ective communication, and the use of technology in streamlining operations.

Key topics include cleaning techniques, room inspection procedures, safety and sanitation standards, and inventory management. Participants will also gain practical experience with housekeeping management systems and learn how to handle emergencies and special cleaning situations.
By the end of the course, participants will have the skills and knowledge required to manage housekeeping operations effectively, ensuring a high level of guest satisfaction and operational efficiency.